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Restaurants · PRIMA—ORDER

From the table to the kitchen. All the way to the bill.

Guests order from their phone. Kitchen, floor and till work on the iPad, with the same data.

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In short

PRIMA—ORDER in four numbers.

  • 3languages for guests: Italian, English and Chinese
  • 4roles: owner, manager, staff, kitchen
  • 10screens on the iPad, from the floor plan to closing
  • 0apps to download: just scan the QR code

How it works

One table, from arrival to the bill.

  1. 01

    The table opens

    On the iPad: table number and covers.

  2. 02

    Order from the phone

    Guests scan the QR code. One cart for the whole table.

  3. 03

    The kitchen gets it

    The ticket prints by itself, split by dish.

  4. 04

    Out to the table

    One tap when it’s ready: the floor sees it straight away.

  5. 05

    Bill and closing

    Per person, split evenly or all together.

It starts at the table

Scan the code. The menu is already open.

  • One QR code per table scanned with the camera, no app needed.

  • Everyone has a seat orders stay separate until the bill.

  • A name, if you like or a random one, like “Gentle Dolphin”.

The guest’s phone

The menu with photos. In their language.

  • Photos and descriptions every dish with its own photo.

  • Choices on the spot spice level, cooking, sauces: you decide.

  • Allergens flagged on every dish.

  • Filters vegetarian, gluten-free, recommended.

Filters and options

Only the dishes that suit you.

  • What you’re looking for vegetarian, gluten-free, spicy, chef’s picks.

  • How much chilli none, one or two: the kitchen reads it on the ticket.

  • Allergies filters use the restaurant’s data; for allergies, always ask the staff.

One cart

The whole table, one order.

  • Every dish with a name you know who chose what.

  • One send, one ticket two phones at once never create duplicates.

  • Order again dishes already ordered come back with one tap.

  • The bill always in view your own and the table’s.

Calls

The guest calls. The floor sees it at once.

  • One tap to call a waiter, cutlery, information or the bill.

  • The red bar at the top of the screen until someone handles it.

  • The sound alert for new tickets and dishes ready to go.

Floor

The floor plan, as it really is.

  • The real layout square, round and long tables, with chairs.

  • Status at a glance free, seated, booked.

  • Times and totals covers, opening time and bill on every table.

  • Open in two taps number and covers: guests can order right away.

Kitchen and service

The kitchen works by dish. The floor by table.

  • By dish the same portions from every table, grouped together.

  • One tap and it’s ready the floor knows what to bring and where.

  • Automatic printing the ticket comes out on the kitchen’s thermal printer.

  • Nothing gets lost if the printer is off, tickets wait in the queue.

The ticket board

To do, in progress, ready.

  • Three columns each ticket moves on with one tap.

  • Notes stand out “well done”, “rare”, “2 chillies”: in red, impossible to miss.

  • However the kitchen likes it by table, by guest or all together.

  • Automatic printing with a print queue if the printer is off.

Bookings

Booked over the phone. Confirmed on WhatsApp.

  • Everything in one place name, phone, party size and time.

  • Confirm on WhatsApp the message is already written.

  • On arrival tap the booked table and it opens.

The message to the guest

The confirmation is already written.

  • Confirmation or reminder with name, day, time and party size already filled in.

  • In three languages Italian, English or Chinese, whichever the guest prefers.

  • From your number WhatsApp opens, or you copy the text.

Stock

Drinks update the stock by themselves.

  • Sell one, one less tickets update the cellar.

  • Running low you see straight away what’s running out.

  • Cost and margin for every drink, from the purchase price.

You change the menu

A new dish? Two minutes.

  • Name in three languages Italian, English and Chinese, with price and category.

  • Photo and description changed from the iPad, even during service.

  • Allergens set once, shown on the guest’s phone.

  • Available or sold out the dish switches off and disappears from the phones.

Till

Per person, split evenly or all together.

  • Tables to settle every open table, with its total.

  • Three ways to pay per person, split evenly, all together.

  • Cash, card, other every payment is recorded.

  • Closes only when paid no table stays open by mistake.

End of service

The till closes. The summary is ready.

  • Lunch and dinner each shift closes with its own figures.

  • Takings by method cash, card and other, kept apart.

  • The summary covers, tables and dishes ordered, to print or save as a PDF.

  • Not a tax receipt it’s an internal summary: receipts stay with your cash register.

Statistics and closing

The numbers to decide with.

  • Takings, covers, tickets today, 7 or 30 days.

  • Most-ordered dishes and the ones nobody orders.

  • Closing in three steps with a printed slip and the archive.

Staff

Everyone sees what they need.

  • Four roles owner, manager, staff, kitchen.

  • Personal logins everyone with their own password.

  • Leavers are deactivated their history stays.

Languages

Three languages. Everyone reads their own.

  • Italian, English, Chinese guests switch with one tap.

  • The same cart even when the table speaks different languages.

  • The kitchen reads its own tickets print in the kitchen’s language.

In detail

Everything it does.

One line per feature. If you need something you can’t see here, ask: we’ll look at it together.

At the table, on the phone

  • Table QR code: order from the browser, no app
  • Everyone picks a seat: separate orders and bills
  • Menu with photos, descriptions and allergens
  • Filters: vegetarian, gluten-free, spicy, recommended
  • Options: cooking, chilli, sauces
  • One cart for the whole table, sent once
  • Call the staff: waiter, cutlery, information, bill
  • The bill always in view, your own and the table’s

On the floor

  • The floor plan with your real tables
  • Free, seated and booked tables, with covers and times
  • A table opens in two taps
  • Courses ready to serve, table by table
  • Bookings with confirmations and reminders on WhatsApp

In the kitchen

  • Board: to do, in progress, ready
  • By table, by guest or by dish
  • Guest notes highlighted
  • Automatic printing on the thermal printer, with a print queue
  • A sound alert for every new ticket

Till and owner

  • Bill per person, split evenly or all together
  • Cash, card or other
  • Lunch and dinner closing, with the summary
  • Drinks stock that updates itself
  • Takings, covers, best-selling dishes and margins
  • Four roles, each with its own login

Demo

A whole evening, scene by scene.

From the first table to closing: the guest’s phone and the restaurant’s iPad, side by side.

Watch the demo

Getting started

Four steps to get started.

  1. 01

    The menu

    names in three languages, photos, choices and rules.

  2. 02

    The floor

    the table plan and the QR cards.

  3. 03

    The people

    a login for each person, with their role.

  4. 04

    You open

    guests scan and order. You can start the same day.

You need an iPad, Wi-Fi and a thermal printer in the kitchen. Guests install nothing.

Price

A one-off setup fee. Then a fee every two months, with no annual commitment.

Setup

from €588

one-off

  • iPad setup
  • Menu in three languages, with photos and options
  • Floor plan and QR cards
  • Users and roles
  • Kitchen printer connection
  • Staff training

Running

€200

every two months

  • Server and database
  • Updates and maintenance
  • Support on Saturdays and Sundays too
  • Small software changes

Trial

2 weeks

free

Free for two weeks. If you go ahead, the first payment is €788: €588 for setup and €200 for the first two months.

Not included

  • iPad, thermal printer, Raspberry Pi and paper
  • Larger new features (quoted separately)
Book the free trialAll prices

No surprises

Six things you can take for granted.

  • Free trial two weeks on the management software, no commitment.

  • The price first work starts only after you say yes.

  • No annual contract monthly or two-monthly fees.

  • Your data stays yours we export it to Excel whenever you like.

  • Support 7 days a week on WhatsApp, weekends included.

  • Always the same people from the first call to support.

Questions

Frequently asked questions

Do guests have to download an app?

No. They scan the QR code on the table and order from their phone’s browser.

Does it work for all-you-can-eat?

Yes. Rounds and limits per dish and per person are set from the menu.

What equipment do I need?

An iPad, Wi-Fi and a thermal printer in the kitchen. If you don’t have them, we help you choose.

How long does it take to start?

With the menu and the floor plan ready, you can start the same day.

Can I try it first?

Yes, two weeks free. You only pay if you decide to keep it.

Does the system issue receipts?

No: the summary is internal. Tax receipts stay with the cash register you already use.

Can I change the menu myself?

Yes, from the iPad: dishes, prices, photos, allergens and availability. Changes reach the phones straight away.

Can guests split the bill?

Yes: per person, evenly or all together. Everyone sees their own bill on their phone.

Which languages does it work in?

Guests choose Italian, English or Chinese. The kitchen reads tickets in its printer’s language.

Tell us how you work.

One message is enough to start. We’re around on Saturdays and Sundays too.

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